Publication

At a MEETING of the PERFORMANCE AND AUDIT COMMITTEE OF THE DUNDEE CITY HEALTH AND SOCIAL CARE INTEGRATION JOINT BOARD held remotely on 26th November, 2025.

Present:-

Members	Role

Bob BENSON (Chair)	Nominated by Health Board (Non-Executive Member)
David CHEAPE	Nominated by Health Board (Non-Executive Member)
Dorothy McHUGH	Nominated by Dundee City Council (Elected Member)
Siobhan TOLLAND	Nominated by Dundee City Council (Elected Member)
Dave BERRY	Chief Officer
Christine JONES	Acting Chief Finance Officer
Alison PENMAN	(for Glyn Lloyd, Chief Social Work Officer)
Martyn SLOAN	Person providing unpaid care in the area of the local authority

Non-members in attendance at the request of the Chief Finance Officer:-

Matthew KENDALL	Health and Social Care Partnership
Fiona OWENS	Audit Scotland
Kathryn SHARP	Health and Social Care Partnership
Angie SMITH	Health and Social Care Partnership
Lynsey WEBSTER	Health and Social Care Partnership

Bob BENSON, Chairperson, in the Chair.

I APOLOGIES FOR ABSENCE

Apologies for absence were noted from:

Glyn LLOYD	Chief Social Work Officer
Jocelyn LYALL	Chief Internal Auditor
Dr Sanjay PILLAI	Registered Medical Practitioner (not providing primary medical services)
Raymond MARSHALL	Staff Partnership Representative

II DECLARATION OF INTEREST

There were no declarations of interest.

lll MINUTE OF PREVIOUS MEETING

The minute of meeting of the Committee held on 24th September, 2025 was submitted and approved.

IV AUDIT SCOTLAND ANNUAL REPORT AND INTEGRATION JOINT BOARD ANNUAL ACCOUNTS 2024/2025

There was submitted Report No PAC47-2025 by the Chief Finance Officer presenting the Integration Joint Boards Draft Audited Annual Statement of Accounts for the year to 31st March, 2025 for approval, to note the draft external auditors report in relation to these accounts and approve the response to the report.

The Committee agreed:-

(i) to note the contents of the Audit Scotland cover letter (attached as Appendix 1 to the report) and the draft external auditors 2024/2025 Annual Audit Report (attached as Appendix 2) including the completed action plan outlined on page 20 of the report, and in particular that Audit Scotland had issued an unmodified audit opinion on the IJBs 2024/2025 Annual Accounts;

(ii) to endorse the report as the IJBs formal response to the external auditors report;

(iii) to instruct the Chief Finance Officer to provide an update on progress of the action plan noted in Appendix 1 of the external auditors report by March 2026;

(iv) to approve the Audited Annual Accounts (attached as Appendix 3) for signature and to instruct the Chief Finance Officer to return these to the external auditor; and

(v) to instruct the Chief Finance Officer to arrange for the above Annual Accounts to be published on the Dundee Health & Social Care Partnership website by no later than 30th November, 2025.

V DUNDEE HEALTH AND SOCIAL CARE PARTNERSHIP PERFORMANCE REPORT 2025/2026 QUARTER 1

There was submitted Report No PAC39-2025 by the Chief Finance Officer providing an update on 2025/2026 Quarter 1 performance against the National Health and Wellbeing Indicators and Measuring Performance Under Integration indicators. Data was also provided in relation to Social Care Demand for Care at Home services.

The Committee agreed:-

(i) to note the content of the summary report;

(ii) to note the performance of Dundee Health and Social Care Partnership, at both Dundee and Local Community Planning Partnership (LCPP) levels, against the National Health and Wellbeing Indicators as summarised in Appendix 1 (tables 1, 2 and 3);

(iii) to note the performance of Dundee Health and Social Care Partnership against the Measuring Performance Under Integration indicators as summarised in Appendix 1 (table 3); and

(iv) to note the number of people waiting for a social care assessment and care at home package and associated hours of care yet to be provided in Appendix 2 of the report.

VI DUNDEE HEALTH AND SOCIAL CARE PARTNERSHIP CLINICAL, CARE AND PROFESSIONAL GOVERNANCE ASSURANCE REPORT

There was submitted Report No PAC44-2025 by the Clinical Director providing assurance to Committee on the business of Dundee Health and Social Care Partnership Clinical, Care and Professional Governance Group.

The report related to:-

- Emerging issue

- Government policy/directive

- Legal requirement

- Local Policy

This aligned to the following NHS Scotland quality ambitions:-

- Safe

- Effective

- Person-centred

The Committee agreed:-

(i) to provide their view on the level of assurance the report provided and therefore the level of assurance regards clinical and care governance within the Health and Social Care Partnership. The timescale for the data within the report was to 30th September, 2025; and

(ii) to note that the Lead Officer for Dundee HSCP, Dr David Shaw suggested that the level of assurance provided was:

Reasonable; due to the following factors:-

- there was evidence of a sound system of governance throughout Dundee HSCP;

- the identification of risk and subsequent management of risk was articulated well throughout services;

- there was ongoing scope for improvement across a range of services, in relation to the governance processes, although this was inextricably linked to the ongoing difficulties with recruitment and retention of staff; and

- there was evidence of noncompliance relating to a fully comprehensive governance system across some teams, i.e. contemporary management of adverse events and risks.

Following questions and answers the Committee further agreed:-

(iii) to note as advised by the Chief Officer that work was being undertaken with the Estates Service within NHS Tayside in relation to the roof at Kingsway Care Centre and that an update on progress would be provided on mitigations at the next meeting of the Committee.

VII QUARTERLY FEEDBACK REPORT - 1ST AND 2ND QUARTER 2025/2026

There was submitted Report No PAC46-2025 by the Chief Finance Officer summarising feedback received for the Health and Social Care Partnership (HSCP) in the first and second quarters of 2025/2026. The complaints included complaints handled using the Dundee Health and Social Care Partnership Social Work Complaint Handling Procedure, the NHS Complaint Procedure and the Dundee City Integration Joint Board Complaint Handling Procedure.

The Committee agreed:-

(i) to note the complaints handling performance for health and social work complaints set out within the report;

(ii) to note the work which had been undertaken to address outstanding complaints within the HSCP and to improve complaints handling, monitoring, and reporting;

(iii) to note the recording of Planned Service Improvements following complaints that were upheld or partially upheld; and

(iv) to note the work ongoing to implement Care Opinion as a feedback tool for all services in the Health and Social Care Partnership.

Following questions and answers the Committee further agreed:-

(v) to note as advised by Lynsey Webster that future reports to Committee on this may contain Care Opinion Data.

VIII DATE OF NEXT MEETING

The date of next meeting of the Committee would be confirmed in due course.

Bob BENSON, Chairperson.